At Kawartha Quilting and Sewing, we want to make sure that you receive your orders in a timely and safe manner. Please read our shipping policies carefully to ensure that you understand the terms and conditions of our delivery process.
Residential Shipping Address:
We encourage customers to provide a residential shipping address whenever possible. Please note that orders shipped to a P.O. Box may be subject to delays, and we may contact you for an alternative address.
Orders that include batting will have shipping fees calculated during the checkout process. Batting is not eligible for free or flat-rate shipping, and cannot be shipped to P.O. Boxes. If we are unable to ship your batting to your address, we will cancel and refund your order.
CanPar and Loomis Extra Care Shipping Fee:
As of January 3, 2023, CanPar and Loomis have implemented an extra care shipping fee of $20 for packages over 48" in length. This fee applies to all batting orders, including previously qualifying 120" rolls. The quoted shipping rates at checkout will reflect this increase.
Order Shipment Tracking:
Once your order has been shipped, you will receive a tracking number via email. Please note that your tracking information may not be available until the courier has picked up your package.
Order Processing Time:
We ship orders Tuesday to Friday. In-stock orders typically ship next business day. We will contact you in the event of unexpected delays. Orders placed after 12 PM EST on Fridays may not be picked up by our courier until the following Tuesday. Please keep this in mind when placing your order.
Backorders and Preorders:
If you place an order that contains products that are on backorder, or are for preorder. We will contact you with an ETA. If you choose to wait for a backorder to arrive, your entire order will be held for shipment at the same time.
If you prefer to pick up your order in person, you may select the "Local Pickup" option during checkout. You will be notified when your order is ready to be picked up during our regular business hours.
We offer flat-rate shipping within Canada, with free shipping for orders over $300, with exceptions. Our shipping rates are as follows:
- Ontario: $9.99 Flat Rate Under $300, Free over $300.
- Manitoba & Quebec: $16.99 Flat Rate Under $300, Free over $300.
- Alberta, British Columbia, New Brunswick, Nova Scotia, PEI, Saskatchewan: $18.99 Flat Rate Under $300, Free over $300.
- Newfoundland and Labrador: $29.99 Flat Rate. Please contact us for calculated shipping rates.
Calculated Shipping Rates:
If you would like a calculated shipping rate for your order, please contact us.
We do not offer international shipping at this time.
If you choose to phone in your order, Flat Rate and Free Shipping offers do not apply. All phoned in orders use Calculated Shipping Rates.
Some large items may be exempt from our free shipping policy. PPP orders are excluded from the free shipping offer, and purchasers will be contacted with shipping amount and options.
Thank you for choosing Kawartha Quilting and Sewing. If you have any questions about our shipping policies, please don't hesitate to contact us.